Policy

Processing and Shipping

Please allow 3-5 business days for your order to be processed, and an additional 3-5 business days for your order to arrive.  Wig orders have a turnaround time of 7-14 business days. An order’s tracking status may take 24-48 hours to update.  If you haven’t received an update after 72 hours please contact us @assylaallure 

All shipments during sales will have the turnaround time always provided on the banner, as shipping time will have a possibility of longer shipment. 

• We ship throughout the U.S. excluding Alaska and Hawaii.  Currently we do not ship internationally, including Canada.

Returns

We take great pride in our products. We use the best  wax fragrances and wicks to ensure you get a candle that smells great and last a long time. We offer amazing wig color services which much love put into it, with the hottest cosmetics out!  If you have any issues with your candle please contact us, so that we can make it right.

• There is nothing worse that a package being mishandled while in transit to you.  If you receive a damaged candle please email photos assylaallure@gmail.com